Project Manager 3 - Escalations (Hybrid - Day Shift)
Xfinity
About this role
Comcast's Escalation Project Manager, Telecom Delivery is a customer-facing role focused on managing the lifecycle of moderately to highly complex telecom service delivery escalations. The position coordinates across engineering, operations, field services, carriers, and vendors to drive timely resolution and continuous improvement while representing Comcast to customers.
Skills
Qualifications
About Xfinity
xfinity.comXfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Salary
$106k – $143k
per year