Project Manager - Analytics and Reporting
Five9(1 day ago)
About this role
A Professional Services Project Manager at Five9 focused on delivering analytics and reporting solutions (Five9/Aceyus) to customers. The role interfaces with clients and cross-functional teams to support successful implementations, represent Five9 in customer engagements, and help ensure accurate project and revenue reporting.
Required Skills
- Project Management
- Requirements Gathering
- Stakeholder Communication
- Schedule Management
- Risk Management
- Data Integration
- Dashboarding
- Reporting
- SaaS Knowledge
- VoIP
+2 more
Qualifications
- Bachelor's in Business, IT, or Analytics
- PMP
- Agile Certification
- CSM
- CBIP
- Tableau Certification
- Power BI Certification
- SQLA+
- iNet/Network+
- ITIL
+2 more
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
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