Project Manager, Client Service
Guidepoint(1 month ago)
About this role
A Client Service Project Manager at Guidepoint manages and grows client accounts by connecting clients with subject-matter experts and ensuring timely, high-quality research support. The role is client-facing and KPI-driven, focused on account retention, expanding usage, and converting trials into full clients. It involves collaboration with sales and recruiting teams, mentoring junior staff, and following compliance procedures.
Required Skills
- Client Management
- Project Management
- Advisor Management
- Account Growth
- Customer Service
- Recruiting
- Compliance
- Training
- Time Management
- Communication
+7 more
Qualifications
- Bachelor's Degree
- Master's Degree
About Guidepoint
guidepoint.comGuidepoint is a global expert network that connects clients — including investors, corporations, consultancies and life sciences firms — with vetted subject-matter experts for on‑demand primary research and consultations. It provides expert calls and meetings, surveys and custom research projects, plus managed research and knowledge services, all supported by compliance and confidentiality processes. Guidepoint’s curated network and rapid access to expertise help clients accelerate decision‑making for due diligence, product and market strategy, and regulatory or technical insight.
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