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Project Manager, ServiceNow at BDO - ApplyBlast

Project Manager, ServiceNow

BDO

1 month ago

3.5 on Glassdoor

Toronto, Ontario, Canada

Hybrid

Full Time

Manager

0 applicants

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About this role

BDO is seeking a Project Manager, ServiceNow to lead the successful delivery of client transformation initiatives focused on ServiceNow IT Service Management (ITSM), Customer Service Management (CSM), and platform modernization programs. This client-facing role involves managing project governance, coordinating cross-functional teams, and driving successful outcomes across complex ServiceNow implementations. The position requires strong project leadership, stakeholder management, and service management expertise to help organizations transform into modern, service-oriented operations.

Responsibilities

Lead ServiceNow implementation and transformation projects through all phases of the project lifecycle
Manage project scope, timelines, risks, dependencies, issues, and change requests while maintaining alignment to business objectives
Build trusted relationships with client sponsors, business leaders, Product Owners, and technical stakeholders

Skills

Qualifications

Bachelor's degree or diploma in Information Technology, Business Administration, Project Management, or a related disciplineProject Management Professional (PMP) certificationCertified Scrum Master (CSM) or equivalent Agile certificationITIL Foundation or higher certificationServiceNow Certified System Administrator (CSA)