Jacaranda Maternity
The PROMPTS Helpdesk Agent provides timely and accurate answers to clinical questions from mothers via SMS and phone calls, referring them to care when necessary. This role involves managing client queries, ensuring high-quality service delivery, and collaborating with field coordinators and healthcare professionals to support maternal and newborn health outcomes. The position requires strong communication skills and a background in maternal and child health services.
Jacaranda Health is a social enterprise that improves maternal and newborn health in low-resource settings, primarily operating in Kenya. It designs, tests, and delivers high-quality, low-cost maternity and postpartum care through clinics, workforce training, digital tools, and quality-improvement systems. Jacaranda partners with governments and health systems to scale evidence-based protocols, measure outcomes, and broaden access to safe childbirth. Its approach blends human-centered design, data-driven coaching, and implementation research to reduce maternal and newborn mortality and improve care experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jacaranda Maternity.
Jacaranda Maternity didn’t post a salary, so this is our estimate from similar listings.
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