Provider Clinical Service Desk Agent

This role involves serving as an agent within the Provider Clinical Service Desk, primarily handling inbound customer calls in a 24/7 call center environment. The position requires supporting healthcare customers with clinical applications such as Epic, Cerner, McKesson, and Meditech, while resolving incidents related to workflow issues, application errors, and user access. Candidates must be shift flexible, including nights, weekends, and holidays, and maintain a quiet workspace with high-speed internet.