4171430P
This role involves handling inbound customer calls for a 24/7 service desk, supporting healthcare customers with clinical applications like Epic and Cerner. The position requires troubleshooting workflow issues, application errors, and user access requests while documenting and resolving incidents. Candidates must be shift flexible, including nights, weekends, and holidays, and maintain a quiet workspace with high-speed internet.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 4171430P.
4171430P didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role
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