Provider Relations Representative, Senior - Behavioral Health Call Center

The Provider Relations Representative, Senior - Behavioral Health Call Center supports the Behavioral Health Network Management team at Blue Shield of California, focusing on managing the state-wide behavioral health provider network. This role involves handling high volumes of provider calls and emails, resolving issues, and ensuring compliance with company policies and regulatory requirements. The position also includes coordinating with project teams, assisting with provider negotiations, and conducting training and orientations for the provider community.