PT Account Rep II-Clinic

The Patient Account Representative II provides timely and accurate follow-up on claim issues, manages accounts receivable, and responds to inquiries from insurance carriers, patients, and office staff. This full-time, day shift role requires handling a minimum of 32 tasks per day and serves as a resource for junior staff by providing training and assistance with complex billing issues. The position ensures compliance with HIPAA, state and federal regulations, and third-party payor requirements while maintaining professional communication with patients and colleagues.