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Pt Acct Call Center Rep at OhioHealth - ApplyBlast

Pt Acct Call Center Rep

OhioHealth

3 months ago

3.7 on Glassdoor

Ohio, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves contacting patients and guarantors via inbound and outbound calls to advise on account balances and answer questions. The position focuses on collecting payments, negotiating payment arrangements, and screening for insurance or financial aid opportunities while maintaining high-quality documentation.

Responsibilities

Receive and make outbound calls to patients regarding account balances
Negotiate payment arrangements and screen for insurance or financial aid
Update patient demographic data and document account adjustments
Build rapport with patients and answer billing-related questions
Maintain quality and productivity requirements in a call center environment

Skills

About OhioHealth

ohiohealth.com

Headquarters

Columbus, Ohio, United States

Company Size

10001+ employees

Founded

1891

View Profile

OhioHealth is a family of not-for-profit hospitals, healthcare facilities and physicians that has been serving central Ohio since 1891. The system offers a wide range of services including primary care, urgent care, women's health, kidney transplant care, and virtual health. OhioHealth is committed to making healthcare easy, accessible, and connected for patients across central Ohio.