PT Ball State Information and IT OCC Representative

This part-time, 2nd shift role at Ball State University's Operations Control Center involves providing accurate information and directions to visitors, monitoring vital systems, and handling outages to ensure campus connectivity. The position requires on-campus presence and includes operating radio communications, responding to system alarms, and assisting callers with technical issues after standard helpdesk hours. Candidates must be authorized to work in the U.S. without sponsorship.