PT Customer Experience Manager Nights/Weekends
Michaels(1 month ago)
About this role
An Assistant Store Manager in OKC-Norman, OK supports delivering a customer-centric retail experience and ensures store standards and brand promises are met. The role partners with the Store Manager to oversee front-end operations, omnichannel processes, and team development while maintaining compliance with company policies. It involves acting as Manager on Duty and supporting day-to-day store functions to drive operational performance and customer satisfaction.
Required Skills
- Front-End Operations
- Omnichannel
- Store Recovery
- Customer Service
- SOP Compliance
- KPI Management
- Event Planning
- Shrink Management
- Safety Programs
- Cash Reconciliation
+8 more
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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