Public Safety Dispatch Supervisor

The Public Safety Dispatch Supervisor oversees the shift operations of the Public Safety Communications Center, managing call answering services for 9-1-1 emergency and non-emergency lines, and coordinating radio dispatching for local police, fire, and EMS. This role involves selecting, training, and supervising dispatchers to ensure effective emergency response, while also contributing to long-range planning and maintaining quality improvement programs. The supervisor addresses citizen and departmental concerns, ensures safe staffing, and may function as a call taker or radio operator as needed.