Public Safety Telecommunicator

The Public Safety Telecommunicator role involves receiving, screening, prioritizing, and transmitting emergency 9-1-1 calls and messages, as well as dispatching police and fire personnel and equipment. The position requires operating computerized emergency communications equipment and maintaining effective communication between the base of operations and field units. The role demands quick decision-making, clear communication, and the ability to handle high-pressure situations while adhering to departmental protocols.