Genesys
As a Quality Engineer at Genesys, you will ensure the reliability and accuracy of the real-time routing engine powering the Genesys Cloud platform. You will play a key role in shaping testing strategies for a distributed, event-driven architecture that processes millions of global interactions. The role requires close collaboration with engineering and product leaders to strengthen system resilience and automate high-quality testing across complex cloud environments.
Headquarters
Menlo Park, California, United States
Company Size
5001-10000 employees
Founded
1990
Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesys.
18% below the average for this role
Organizations Continue to Choose Genesys Cloud AI to Transform Customer and Employee Experiences in the Third Quarter of Fiscal Year 2025
Dec 12, 2024