QA & CX Specialist
GoStudent
About this role
A Customer Experience Analyst at GoStudent ensures the quality of customer-facing support interactions and translates feedback into improvements. The role involves analyzing feedback across channels, managing feedback pipelines, and identifying opportunities to enhance the customer experience.
Skills
About GoStudent
gostudent.orgGoStudent is an online tutoring company (GoStudent GmbH) offering live, one‑to‑one video lessons for schoolchildren, students and adults across a wide range of subjects. Founded in Vienna in 2016, it aims to build a global digital school by combining personalized tutors, flexible bookings and interactive, proprietary AI features to support long‑term learning. The company reports a high success rate (93% of students improve their grades) and uses subscription pricing (base €37.90 per 50‑minute session) while expanding its subject offering to university courses. GoStudent was founded by Felix Ohswald and Gregor Müller and operates in multiple countries with localized services.
Recent company news
TechCrunchGoStudent, the online learning platform, says it’s now profitable
Mar 25, 2024
Adam MendlerHire the Best People: Interview with Felix Ohswald, Co-Founder and CEO of GoStudent
Jul 28, 2022
TracxnGoStudent - 2026 Funding Rounds & List of Investors
1 month ago
Business InsiderGoStudent, the $3 billion edtech darling, scaled fast and partied hard. The result was a mess.
Oct 24, 2023
GovTechAustria-Based GoStudent Expands to U.S. With Online Tutoring
Apr 8, 2022
About GoStudent
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GoStudent.
Salary
$50k – $65k
per year
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