QA Engineer, Customer Experience
Flowserve(1 month ago)
SingaporeOnsiteFull TimeMedior$64,069 - $87,644 (estimated)Quality
Apply NowAbout this role
A Customer Experience (CX) Quality Engineer serves as the primary customer liaison for quality-related concerns, ensuring customer satisfaction and alignment between external stakeholders and internal teams. The role focuses on overseeing the complaint lifecycle and validating corrective actions and quality records to meet organizational and industry standards.
Required Skills
- Complaint Management
- Issue Resolution
- Communication
- Quality Records
- Root Cause
- Corrective Actions
- Process Management
- Problem Solving
- Manufacturing Knowledge
- Standards Knowledge
+1 more
Qualifications
- Degree in Relevant Field
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