QA Lead

The QA Lead leads quality assurance efforts for new client implementations, system upgrades, and key product initiatives, ensuring timely and high-quality delivery aligned with project objectives. This role involves defining QA strategies, mentoring team members, and managing multiple concurrent projects while serving as the primary point of contact for quality-related matters. The position requires strong expertise in U.S. healthcare claims systems, automation frameworks, and cross-functional collaboration to drive continuous improvement and quality governance.