QA Returns Team Lead

The QA Returns Team Lead manages and coaches the day-to-day product returns workflow, ensuring compliance with controlled procedures and overseeing inventory, inspection, and reporting of returned products. This role serves as the liaison between Quality Assurance, Sales Support, and Inventory Management departments while assisting with training on the Unique Device Identification (UDI) System. The position also involves monitoring throughput status, documenting entries in SAP, and contributing to process improvement initiatives.