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© All Rights Reserved. ApplyBlast.com
CEF Solutions Inc
The QA Specialist monitors, evaluates, and improves the quality of customer interactions across voice calls and digital channels, ensuring agents deliver consistent, accurate, and empathetic service. This role involves scrubbing DSATs to identify root causes of dissatisfaction and preparing structured reports that drive coaching, training, and process improvements. The specialist collaborates with operations and training teams to enhance customer service delivery and maintain compliance with brand guidelines.
Tailor-made Outsourcing Service Provider Powered by Elite Consulting
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CEF Solutions Inc.
CEF Solutions Inc didn’t post a salary, so this is our estimate from similar listings.