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© All Rights Reserved. ApplyBlast.com
Typewise
Typewise is seeking a detail-oriented hybrid operator to immediately fill a 6-month coverage gap in manual testing and customer support while transitioning toward a more automated workflow. The role involves owning weekly manual regression cycles, managing direct customer communication via email and calls, and maintaining a custom Playwright and TypeScript test suite. Candidates must possess a strong automation mindset to refactor existing frameworks and stabilize builds while ensuring excellent execution on technical and customer-facing tasks.
Typewise is an AI customer experience platform that resolves customer service requests end to end across email, chat, WhatsApp, social, and voice — in any language. Businesses use it to run AI agents that look up orders, apply policies, and close tickets autonomously, while keeping human agents in control for cases that require judgment. The platform includes Nova, an AI operator that lets teams set up and manage agents in plain language without coding, and supports 3,500+ integrations for CRM, help desks, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Typewise.
Typewise didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role