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© All Rights Reserved. ApplyBlast.com
Teleperformance
The Quality Analyst role supports a leading multinational technology company's customer service team, initially handling first-line inquiries via phone, chat, and email, and later transitioning to second-line technical support for digital devices and services. The position involves conducting quality audits, providing feedback to agents, and analyzing performance data to improve customer service outcomes. This remote role requires native-level Basque proficiency and prior call center quality assurance experience.
Headquarters
Villeneuve-D'ascq, Hauts-De-France, France
Company Size
1-10 employees
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teleperformance.
69% below the average for this role