TDFlash
The Quality Analyst role at TDCX involves monitoring employee behavior and customer service performance to ensure compliance with company policies and regulations. The position requires providing structured feedback, analyzing quality reports, and collaborating with teams to streamline QA processes and enhance service delivery. This role supports performance improvement initiatives and utilizes call center tools to analyze trends affecting quality performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDFlash.
TDFlash didn’t post a salary, so this is our estimate from similar listings.