Sutherland
The Quality Analyst monitors, evaluates, and improves the quality of clinical claim operations to ensure compliance with client requirements, regulatory standards, and internal quality expectations. This role partners with Operations, Training, and Clinical Teams to identify improvement opportunities, provide actionable feedback, and drive continuous quality excellence. The position requires a US Registered Nurse license and experience in clinical operations or quality analysis within a healthcare or BPO environment.
Headquarters
Pittsford, New York, United States
Company Size
10001+ employees
Founded
1986
Sutherland is an AI-driven business transformation company that delivers measurable business outcomes by designing, running, and automating the operations it transforms. Leveraging capabilities in Agentic AI, digital engineering, cloud, data analytics, and business process services, Sutherland helps enterprises across industries modernize customer-facing and back-office operations. With nearly four decades of expertise, Sutherland engineers AI-ready digital foundations that drive efficiency, productivity, and sustained performance for large organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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