CentroCDX
This role leads and develops a team of Quality Analysts while overseeing quality monitoring and governance across voice and non-voice channels. The position involves analyzing quality results to identify trends and providing actionable recommendations to improve operational performance and compliance. Additionally, the role requires leading calibration sessions and partnering with operations to support performance improvement initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CentroCDX.
CentroCDX didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role