Sagility
The Quality Analyst role focuses on promoting excellent call quality, contact handling, and documentation by providing consistent monitoring and measurement. This position involves remotely evaluating customer service representatives to ensure adherence to quality standards and accurate coding. The role requires providing feedback, completing statistical reports, and participating in calibration meetings to maintain high service levels.
Transform healthcare operations with decision intelligence that drives measurable outcomes across engagement, claims, and clinical workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sagility.
Sagility didn’t post a salary, so this is our estimate from similar listings.