Quality Assurance Analyst 2 - Customer Advocacy

Dexcom(4 days ago)

Manila, PhilippinesOnsiteFull TimeSenior$109,392 - $148,205 (estimated)Quality Assurance

About this role

This role involves quality assurance and customer service support within Dexcom's Global Business Services team, focusing on monitoring and evaluating communication channels, conducting audits, and analyzing performance data to ensure quality standards. The position contributes to process improvements and maintains knowledge of Dexcom's products and services, supporting overall customer experience and operational efficiency.

View Original Listing

Required Skills

Quality Assurance
Customer Service
Root Cause Analysis
Data Analysis
Process Improvement
Communication
Medical Review
Auditing
Problem Solving
Teamwork

About Dexcom

dexcom.com

Dexcom Continuous Glucose Monitoring is simplifying diabetes management with a small device, accurate real-time glucose readings, and proven results. No fingersticks or scanning.†

View more jobs at Dexcom →