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Quality Assurance Analyst at RingCentral - ApplyBlast

Quality Assurance Analyst

RingCentral

1 year ago

3.5 on Glassdoor

Manila, Philippines

Hybrid

Full Time

Medior

0 applicants

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About this role

Acquire BPO is hiring a Quality Assurance Analyst to support the RingCentral account, focused on maintaining high customer support quality standards. The role centers on evaluating customer interactions and partnering with agents, new hires, and leadership to uphold service excellence in a contact-center environment. The position supports RingCentral’s cloud communications business and its AI-enabled solutions.

Skills

About RingCentral

ringcentral.com

Headquarters

Belmont, California, United States

Company Size

5001-10000 employees

Founded

1999

View Profile

RingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.