TASQ Staffing Solutions
This role focuses on monitoring and evaluating agent performance through live and recorded calls, as well as other customer interactions, to ensure adherence to quality standards and policies. The position involves analyzing interaction data to identify performance trends and gaps, while providing actionable coaching and feedback to call center agents. Additionally, the role collaborates with management to develop quality improvement initiatives and training programs to enhance overall service delivery.
Headquarters
Makati City, Mak, Philippines
TASQ helps companies hire qualified talent faster through staffing, recruitment, executive search, technical hiring, multilingual recruitment, and RPO solutions built on speed and quality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for TASQ Staffing Solutions.
TASQ Staffing Solutions didn’t post a salary, so this is our estimate from similar listings.