Quality Assurance Assistant
Old Mutual Limited(18 days ago)
About this role
The role focuses on delivering high-quality, customer-focused services by monitoring standards, identifying risks, and driving process improvements to enhance the customer experience. It also involves ensuring compliance with AML and KYC policies, analyzing data for improvements, and supporting escalated issue resolution.
Required Skills
- CAPA
- CDD
- KYC
- SLA
- Service Standards
Qualifications
- Bachelors Degree: Business Finance And Economics
- Bachelors Degree: Business Management
- Diploma: Law
About Old Mutual Limited
oldmutual.comOld Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers.
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