Quality Assurance Coordinator

Volunteers of America - Greater New York, Inc.

3 months ago

New York, NY

Hybrid

Full Time

Medior

0 applicants

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About this role

A Quality Assurance Coordinator oversees data quality, incident management, and training activities to ensure compliance with standards and improve service delivery within a community support organization. The role involves monitoring incident reports, training staff, and supporting data systems enhancements to maintain program quality.

Skills

About Volunteers of America - Greater New York, Inc.

voa-gny.org

Volunteers of America – Greater New York is a nonprofit social services agency that provides housing, behavioral health care, substance use treatment, and supportive services across the New York metropolitan area. It operates affordable and supportive housing, emergency and transitional shelters, programs for veterans and people returning from incarceration, senior services, and workforce and youth programs to help people achieve stability and independence. VOA-GNY serves low-income individuals and families, people experiencing homelessness, veterans, seniors, and those with mental health or substance use needs, combining clinical care with case management and community-based supports. The organization also partners with government and community stakeholders to expand access to services and promote long-term housing and economic solutions.