Quality Assurance & Customer Satisfaction

Thales seeks a Quality Assurance & Customer Satisfaction specialist to lead industrial quality performance, manage audits, and drive risk-based quality initiatives within the Cybersecurity and Digital Identity division. The role involves resolving non-conformities, implementing corrective actions, and ensuring compliance with international ISO and industry standards like IATF 16949 and VDA 6.3. Key duties include coordinating production ramp-ups, facilitating knowledge transfer, and acting as a central point for crisis management and customer feedback.