Quality Assurance - Customer Support Analyst
Marqeta
About this role
Marqeta is seeking a Quality Assurance Analyst to oversee risk operations within their Cardholder Support Quality Assurance team. The role involves working in a hybrid environment, performing process testing against policies, reporting on quality performance, and collaborating to improve QA frameworks. It supports the company's mission to enable flexible, real-time payment solutions for prominent brands.
Skills
About Marqeta
marqeta.comMarqeta is a modern card-issuing and payments platform that lets businesses instantly create, distribute, and manage physical and virtual cards via open APIs. Its platform provides real-time authorizations, programmable spend controls, tokenization, just-in-time funding, and full card lifecycle management to support use cases like payouts, expense management, marketplaces, and fintech services. Developers and enterprises choose Marqeta for fast card issuance, flexible routing and processing, built-in fraud and compliance tools, and global scalability through integrations with payment networks and processor partners.
Recent company news
Payments DiveMarqeta flags Cash App hit
2 weeks ago
PR NewswireHalper Sadeh LLC Encourages Marqeta, Inc. Shareholders to Contact the Firm to Discuss Their Rights
2 weeks ago
StockStorySprout Social, Marqeta, HubSpot, Unity, and Akamai Technologies Stocks Trade Up, What You Need To Know
1 week ago
MorningstarMarqeta Sees Strong Volume Growth, but Its Reliance on Block Remains a Serious Concern
2 weeks ago
Business WireMarqeta Reports Fourth Quarter and Full Year 2025 Financial Results
2 weeks ago
About Marqeta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Marqeta.
Salary
$59k – $73k
per year
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