Quality Assurance Investigator

The Quality Assurance Investigator conducts thorough and objective investigations into incidents, allegations, and regulatory concerns within the agency's programs. This role ensures compliance with OPWDD standards, including 624 and 625 regulations, while supporting the organization's commitment to safety, transparency, and continuous improvement. The position involves gathering evidence, interviewing involved parties, preparing investigative reports, and recommending corrective actions to strengthen program practices.