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Quality Assurance Manager at Puck - ApplyBlast

Quality Assurance Manager

Puck

9 months ago

3.4 on Glassdoor

Nashville, TN

Hybrid

Full Time

Manager

2 applicants

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About this role

The Quality Assurance Manager at Thyme Care leads the QA function for the Care Team, owning the execution and evolution of the organization’s QA program. The role oversees a team of QA coordinators and associates and ensures consistent, high-quality member interactions through a mix of human-led and AI-enabled approaches. The position contributes to building scalable QA processes and aligns QA insights with operational workflows and performance goals.

Skills

About Puck

careerpuck.com

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

Founded

2020

View Profile

Puck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.