QUALITY ASSURANCE MANAGER

About this role

Responsibilities

• Oversee and implement quality assurance programs to ensure the effectiveness, efficiency, and compliance of all operations within the department.
• Develop and implement a comprehensive quality assurance strategy to evaluate the performance and compliance of various programs and services within the Placement Division Executive Office.
• Analyze performance data to identify areas for improvement, track trends, and develop action plans to address issues.
• Develop, maintain, and update quality standards, benchmarks, and indicators to measure program and service effectiveness.
• Prepare detailed reports on quality assurance findings and recommendations. Communicate results to the Executive Team and other relevant stakeholders.