Quality Assurance Project Specialist

Intouchinsight

22 days ago

Onsite

Full Time

Medior

0 applicants

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About this role

The QA Project Specialist supports quality assurance efforts for high-value clients by managing QA activities, case management, and operational support. They ensure client deliverables meet quality standards and operational expectations, focusing on accuracy, timeliness, and continuous improvement.

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About Intouchinsight

intouchinsight.com

Intouch Insight is a customer experience (CX) solutions company that helps multi-location businesses achieve operational excellence and exceed customer expectations. They offer a SaaS platform that combines real-time feedback, surveys, audits/mystery shopping, analytics and task management to measure, benchmark and improve location performance. Their tools help brands across retail, hospitality, financial services and other sectors monitor compliance, close the loop on issues, and drive consistent, measurable improvements across distributed operations. Organizations use Intouch Insight to centralize CX programs and turn operational data into actionable improvements.