Ezee Fiber
The Quality Assurance (QA) Analyst evaluates the quality, consistency, and effectiveness of customer interactions in a fiber telecommunications contact center. The role monitors calls, chats, emails, and other channels, provides actionable feedback, and generates performance reports. It also leverages AI tools and CRM platforms to identify trends, improve processes, and present insights to leadership.
Ezee Fiber delivers premium fiber internet, with speeds up to 8 Gig. 99.99% reliability, lifetime pricing, no term contracts, local support & full transparency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ezee Fiber.
Ezee Fiber didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role