Quality Assurance (QA) Specialist

The Quality Assurance (QA) Specialist at Fedcap Inc ensures the integrity and continuous improvement of program operations by monitoring, evaluating, and enhancing services across various contracts. This role focuses on maintaining compliance with contract requirements, responding to external audits, and developing robust standard operating procedures and quality assurance tools. The position aims to advance the organization's mission by delivering high-quality, individualized support to jobseekers toward sustainable employment outcomes.