Quality Assurance Specialist (BOG)
Hire Horatio CX
About this role
A Quality Assurance Specialist at Horatio evaluates customer support interactions for accuracy and adherence to guidelines, identifies areas for improvement, and collaborates with agents to enhance service quality.
Skills
Qualifications
About Hire Horatio CX
hirehoratio.comHoratio is a B2B software company that helps organizations automate and streamline operational workflows—like onboarding, document management, and analytics—through a configurable, integratable platform. Their product targets mid-market and enterprise customers and emphasizes reliability, security, and close customer support. The site highlights client logos and visual case assets to underscore enterprise adoption and outcomes.
About Hire Horatio CX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hire Horatio CX.
Salary
$34k – $45k
per year