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RAKBANK
The Quality Assurance Specialist monitors and evaluates customer interactions to ensure adherence to service quality standards, operational procedures, and regulatory requirements. The role involves providing constructive feedback, identifying performance gaps, and recommending training and process improvements to enhance service delivery and customer satisfaction. This position supports compliance initiatives and prepares quality reports to aid management decision-making.
Rakbank offers personal, business, wholesale and Islamic banking solutions in the UAE, combining digital convenience with human support to help you achieve your financial goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RAKBANK.
RAKBANK didn’t post a salary, so this is our estimate from similar listings.