CHILDRENS PHYSICIAN SERVICES OF SOUTH TEXAS
The Quality Assurance Specialist monitors inbound and outbound healthcare calls to ensure quality and first-call resolution for members and providers. This role involves analyzing performance data, developing process improvements, and providing direct coaching and feedback to Customer Service Representatives. The position also requires facilitating calibration sessions and supporting training initiatives to enhance overall team performance.
Headquarters
Corpus Christi, Texas, United States
Company Size
51-200 employees
Founded
1991
We are located in Corpus Christi and affiliated with Driscoll Children’s Hospital, the most advanced health care provider of children in South Texas. CPSST was founded in 1996 as one of the components necessary for the realization of Clara Driscoll’s wish to provide the children of South Texas with compassionate and respectful healthcare. The group […]
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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CHILDRENS PHYSICIAN SERVICES OF SOUTH TEXAS didn’t post a salary, so this is our estimate from similar listings.
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