Paper Alternative Solutions
This role involves maintaining quality and compliance standards for a client, Conduent, through daily quality control checks and comprehensive audits of call center processes. The position requires providing analytical feedback on performance trends and ensuring adherence to State QA requirements and Service Level Agreements. It is primarily an in-office role in Latham, NY, with potential to transition to work from home based on performance.
Paper Alternative Solutions is a woman-owned enterprise that provides people, processes, and solutions to help organizations improve the way they do business. They offer services including document management, paperless office solutions, workflow automation, business process outsourcing, and staffing and workforce management. The company serves a variety of industries with solutions such as A/P processing, HR records management, forms processing, and cloud-based document management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Paper Alternative Solutions.
47% below the average for this role