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Quality Assurance at IQVIA - ApplyBlast

Quality Assurance

IQVIA

1 month ago

3.8 on Glassdoor

Taguig City, Metro Manila, Philippines

Onsite

Full Time

Junior

0 applicants

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About this role

This role focuses on ensuring the quality and accuracy of daily work produced by the team through regular audits and reviews. The position involves preparing quality reports, providing feedback to service delivery teams, and driving process improvements to meet client standards. Additionally, the role requires investigating client escalations, conducting coaching sessions, and managing audit disputes.

Responsibilities

Audit quality and provide feedback to Service Delivery Team
Prepare QA reports and recommend process improvements
Resolve client escalations and manage audit disputes

Skills

About IQVIA

iqvia.com

Headquarters

Durham, North Carolina, United States

Company Size

10001+ employees

Founded

2016

View Profile

IQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.