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Quality Auditing Analyst at Accenture - ApplyBlast

Quality Auditing Analyst

Accenture

4 months ago

3.9 on Glassdoor

Hyderabad, India

Onsite

Full Time

Senior

0 applicants

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About this role

As a Quality Auditing Analyst at Accenture, you will ensure the quality assurance of content moderation operations for platform companies by analyzing and reviewing user-generated content and resolving flagged issues. The role involves conducting audits, providing coaching, tracking incidents, and enforcing policy guidelines to meet client service level agreements and improve overall content standards.

Responsibilities

Assess the quality of content moderation analysts on the project
Develop and maintain knowledge of client business needs and processes
Participate in process calibration sessions with clients and cross-vendor teams
Identify root causes for business related issues and recommend solutions
Deliver individual and group feedback to improve analyst performance

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.