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Quality Auditing Analyst at Accenture - ApplyBlast

Quality Auditing Analyst

Accenture

4 months ago

3.9 on Glassdoor

Remote

Full Time

Executive

0 applicants

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About this role

A Quality Auditing Analyst at Accenture ensures the quality and adherence to policies within Trust & Safety operations by auditing content moderation workflows. The role involves assessing analyst performance, analyzing quality metrics, and providing coaching feedback to improve team standards while investigating escalated issues.

Responsibilities

Assess analyst quality by auditing content moderation workflows
Meet volume and quality targets for assigned projects
Identify root causes for business issues and recommend solutions
Deliver individual and group feedback to improve analyst performance
Monitor incidents to ensure timely resolution and compliance

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.