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Quality Auditing Analyst at Accenture - ApplyBlast

Quality Auditing Analyst

Accenture

4 months ago

3.9 on Glassdoor

Hyderabad

Onsite

Full Time

Senior

0 applicants

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About this role

The Quality Auditing Analyst at Accenture ensures the quality of content moderation operations for platform clients by auditing analyst performance and reviewing user-generated content. The role involves analyzing metrics to drive process improvements, providing coaching and feedback to teams, and enforcing policy guidelines to maintain high service standards.

Responsibilities

Assess quality of content moderation analysts
Drive process improvements using data insights
Deliver coaching and feedback to improve team performance
Enforce defined policy guidelines for content workflows
Monitor and track incidents for timely resolution

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.