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Quality Auditing Analyst at Accenture - ApplyBlast

Quality Auditing Analyst

Accenture

4 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

The Quality Auditing Analyst supports Accenture's Trust & Safety operations by ensuring the quality of content moderation work across text, audio, video, and profiles. The role involves auditing analyst performance, enforcing policy guidelines, and providing feedback to improve client service levels and operational standards.

Responsibilities

Assess the quality of analysts on the project to meet targets
Enforce defined policy guidelines for all content moderation workflows
Provide coaching and feedback to improve analyst performance
Identify root causes for business issues and recommend solutions
Monitor and track incidents to ensure timely resolution

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.