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Quality Auditing Associate at Accenture - ApplyBlast

Quality Auditing Associate

Accenture

4 months ago

3.9 on Glassdoor

Hyderabad

Onsite

Full Time

Junior

0 applicants

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About this role

A Quality Auditing Associate at Accenture ensures the quality of content moderation workflows for platform companies by conducting audits and enforcing policy guidelines. The role involves analyzing user-submitted content, assessing analyst performance, providing coaching, and driving process improvements to maintain high service standards.

Responsibilities

Conduct quality audits on content moderation workflows to ensure policy compliance
Assess analyst performance and deliver constructive feedback and coaching sessions
Enforce defined policy guidelines across all assigned content moderation scopes
Identify root causes for business issues and recommend process improvement solutions
Participate in process calibration sessions with clients and cross-vendor teams

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.