ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Quality Auditing Senior Analyst-Messaging at Accenture - ApplyBlast

Quality Auditing Senior Analyst-Messaging

Accenture

3 months ago

3.9 on Glassdoor

Hyderabad

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role focuses on ensuring operational excellence by monitoring performance, auditing service delivery quality, and verifying adherence to client standard operating procedures across support and project functions. The Senior Analyst acts as a gatekeeper for quality, identifying deviations, analyzing root causes, and driving continuous improvement through detailed reporting and team feedback.

Responsibilities

Monitor and audit service delivery quality across support and project functions
Ensure workflows strictly follow client standard operating procedures
Generate quality performance reports with actionable insights and recommendations
Identify patterns of failure and recommend preventive actions
Partner with operations leads to implement quality improvement plans

Skills

Qualifications

Any Graduation5 to 8 years experience in Quality AssuranceExperience in service delivery audit roles

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.